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  • "Jenny77" started this thread

Date of registration:
Aug 20th 2010

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1

Friday, August 20th 2010, 1:30pm

Problem with Volume Snapshot

Hi, I download Avir tonight and afterwards was having some problems. Everything was fine and I had ran the updater. When I went to do my first System Scan though a box popped up saying New hardware had been found. At first I didn't know what it was and did not run it but the box kept coming back so I went ahead with it. However, I got this when I did and stopped it after reading......




Since I did not download it the System Scanner would not work so I went to a site I go to for computer help. They had me disable the Volume Shadow Copy and told me to come here. Once I disabled it, The system scanner does work now.

This post has been edited 2 times, last edit by "Jenny77" (Aug 20th 2010, 1:54pm)


  • "Alexandru Frigioiu" has been banned

Date of registration:
Dec 8th 2008

Operating System:
XP and VISTA

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2

Monday, August 23rd 2010, 12:36pm

Hi,
Please make sure that your operating system has the latest updates by going here.

Barrie

Community member

Date of registration:
Jan 31st 2006

Version:
none

Operating System:
Mac OS X 10.8.3

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3

Monday, August 23rd 2010, 1:07pm

Hi,

Just to add to what Alex has said, it is strange that you get this message Generic Volume Shadow Copy has not passed compatibility testing, since it’s actually a Microsoft Windows component
can I ask if you have upgraded your operating system form say XP to Vista or W7, also which OS and service pack are you running?


Barrie
Cordialement - Grüße and Regards.

[Avira Tech Blog - Avira VL Virusscan.jotti -HijackThis - - Avira tools - Online shop - Avira safe mode scan
Sorry NO support via PM > Kein Support über PN > Aucun support par message privé.

  • "Jenny77" started this thread

Date of registration:
Aug 20th 2010

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4

Wednesday, August 25th 2010, 6:25am

Hi,

The other site I went to said that it was strange as well. My computer does have all the latest updates, I run on Windows XP, Service Pack 2(by choice). When a friend gave me this computer it came with Vista but I had it reformatted with Xp installed instead. Like I said in my previous post with Volume Shadow Copy disabled I have no problems. However, it's went back to manual on its own and the problem persists.

Barrie

Community member

Date of registration:
Jan 31st 2006

Version:
none

Operating System:
Mac OS X 10.8.3

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5

Wednesday, August 25th 2010, 8:47am

Hi,


Quoted

When a friend gave me this computer it came with Vista but I had it reformatted with Xp installed instead.

I thought this was the case, so my personal feelings are that you fully update and patch XP,as at present your OS is open to infections.

Quoted

I run on Windows XP, Service Pack 2(by choice).


MS SP3 link.


Barrie
Cordialement - Grüße and Regards.

[Avira Tech Blog - Avira VL Virusscan.jotti -HijackThis - - Avira tools - Online shop - Avira safe mode scan
Sorry NO support via PM > Kein Support über PN > Aucun support par message privé.

  • "Jenny77" started this thread

Date of registration:
Aug 20th 2010

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6

Wednesday, August 25th 2010, 2:31pm

I seriously hate Vista that is why I paid to have it removed and Xp installed. As for SP3 I have heard nothing but bad things about it. Last year I download it to my old computer and it was a mess. Most definitely not going through that again... I will just purchase a different anti-virus if having the free Avira is going to cause this much trouble.